KARAKTERISTIK PRODUK ROBOT TRADING BERBASIS KECERDASAN ARTIFISIAL DI BURSA BERJANGKA KOMODITI
DOI:
https://doi.org/10.30742/perspektif.v28i2.871Keywords:
perlindungan konsumen, robot trading, pasar komoditi, consumer protection, trading robot, commodity marketAbstract
Aktifitas trading di pasar komoditi yang biasanya dilakukan oleh manusia sebagai pialang kini telah melibatkan peran robot berbasis kecerdasan artifisial yang berpotensi bersinggungan dengan isu etika dan norma hukum bahkan dapat merugikan masyarakat utamanya akibat substansi iklan yang tidak lengkap mengenai informasi baik dan buruknya penggunaan robot trading apalagi terhadap robot trading yang disediakan oleh lembaga yang belum terdaftar di BAPPEBTI. Konsumen menjadi pihak yang paling dirugikan padahal jika mengacu pada UU Nomor 8 Tahun 1999 tentang Perlindungan Konsumen (UUPK) konsumen berhak atas informasi dan perlindungan. Oleh sebab itu, perlu dikaji mengenai keabsahan perjanjian konsumen yang melandasi keputusan konsumen dalam memilih jasa robot trading di aktifitas investasinya serta kejelasan kedudukan subyek hukum dalam perjanjian investasi berjangka komoditi secara daring yang melibatkan peran robot trading ini. Penelitian dengan metode pendekatan perundang-undangan dan pendekatan konsep ini akan membahas dan meneliti mengenai aspek perlindungan konsumen bagi pengguna layanan robot trading di perdagangan berjangka komoditi sebagai perkembangan terbaru di luar UUPK sehingga penanganan terhadap kerugian konsumen hendaknya dapat disesuaikan dengan faktor utama penyebab kerugian yakni wanprestasi oleh pihak pengelola platform sebagai subyek hukum.
Trading activities in the commodity market that are usually carried out by humans as brokers now involve the role of artificial intelligence-based robots which have the potential to intersect with issues of ethics and legal norms and can even be detrimental to society, mainly due to incomplete advertising substance regarding the good and bad information of using trading robots, let alone against trading robots provided by institutions that have not been registered with BAPPEBTI. Consumers are the most disadvantaged party even though when referring to Law Number 8 of 1999 concerning Consumer Protection (UUPK) consumers have the right to information and protection. Therefore, it is necessary to study the validity of consumer agreements that underlie consumer decisions in choosing robot trading services in their investment activities and the clarity of the position of legal subjects in online commodity futures investment agreements that involve the role of this trading robot. Research using the statutory approach method and this conceptual approach will discuss and examine aspects of consumer protection for users of robot trading services in commodity futures trading as the latest development outside the UUPK so that the handling of consumer losses should be adjusted to the main factors causing losses, namely default by the platform manager as a legal subject.
Author Biography
Cita Yustisia Serfiyani, Faculty of Law, Wijaya Kusuma Surabaya University, Surabaya
SCOPUS ID: 57226109932
ORCID iD: 0000-0003-1660-1508
SINTA Profile: 6700688
Google Scholar Profile: LFzdeH8AAAAJ
GARUDA ID: 1282814
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